Terms and Conditions
Please read these Terms and Conditions of Use (“TOU”) carefully before using www.leannaustin.com website operated by LeAnn Austin Coaching LLC.
Your access to and use of the Program (any digital or downloadable resources, membership, online course, one-on-one, or group coaching, class, program, workshop, training, or enter any online private forums such as Facebook, Slack, Voxer groups operated by LeAnn Austin Coaching) is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Program and One-on-One Coaching.
By accessing or using the Program and One-on-One Coaching, you agree to be bound by these Terms. If you do not agree with any of these TOU, you may not use the Program.
Connection Crew Membership Program
Month-to-Month Commitment, cancel at any time: When registering for this membership, your first payment of $45 will be due, followed by monthly payments of USD $45. The recurring monthly payment of $45 will be charged to your card on the same calendar day each month (for example, you join on November 17, your card will be charged again on December 17, January 17, and so on), unless terminated by either you or us. You can cancel at any time before the next month’s payment is charged. In the event you do cancel, default or late payments will be due immediately.
Annual Commitment, cancel at any time: When registering for this membership, your payment of $450 will be due. This is a $90 savings each year if you choose this payment plan. Your annual membership will automatically renew, and recurring annual payments will be automatically charged on the same calendar day each year after your first annual membership payment (for example, you join on November 17, 2022, your card will be charged again on November 17, 2023, and so on) unless terminated by either you or us. You can cancel at any time before the next annual payment is charged. In the event you do cancel, default or late payments will be due immediately.
If paying by credit card or debit card, you give us permission to automatically charge your credit or debit card for all fees and charges due and payable to LeAnn Austin Coaching LLC. Without any additional authorization, for which you will receive an electronic receipt. You also agree that his Company is authorized to share any payment information and instructions required to complete the payment transactions with its third-party payment service provider.
If payment is not received by the due date, you will have a five day grace period to make the payment, otherwise the Program will not continue and your access to the Membership Program and all content will be terminated immediately and permanently.
If you fail to make any payment in a timely manner or voluntarily withdraw from the Program at any time or for any reason, you will remain fully responsible for the full cost of the Program and all payments in the payment plan you have chosen. You agree to reimburse the Company for all collection and/or legal fees and expenses necessitated by lateness or default in the Program.
Your satisfaction with the Program is very important to us. However, due to the nature of the Program and content that can’t be “returned”, there is a no refund policy. We do not give partial month refunds, partial refunds on annual payments, or refunds of any kind.
If, in the Company’s sole right and discretion, you persist with behaviors or actions that violate these Terms, the Company may terminate your access and participation in the Program without notice and without refund.
Since there is a clear and explicit Refund Policy in these TOU that you have agreed to prior to completing the purchase of the Program, we do not tolerate or accept any type of chargeback threat or actual chargeback from your credit card company or payment processor. If a charge back is placed on a purchase, or we receive a chargeback threat during or after your purchase, we reserve the right to report the incident to all three credit reporting agencies and to any other entity for inclusion in any chargeback database or for listing as a delinquent account, which could have a negative impact on your credit report score. The information reported will include your name, email address, order date, order amount, and billing address. Chargeback abusers wishing to be removed from the database shall make the payment for the amount of the chargeback.
One-on-One Coaching 3 Month Hybrid Program (and Connection Crew Membership)
3 month commitment: When registering for this program, your payment of $500 will be due. The recurring 3 month payment of $500 will be charged to your card on the same calendar day every 3 months (for example, you join on February 20, your card will be charged again on May 20), unless terminated by either you or us. You can cancel at any time before the next 3 month payment is charged. In the event you do cancel, default or late payments will be due immediately.
Annual Commitment, cancel at any time: When registering for this membership, your payment of $1500 will be due. This is a $500 savings each year if you choose this payment plan. Your annual membership will automatically renew, and recurring annual payments will be automatically charged on the same calendar day each year after your first annual membership payment (for example, you join on April 18, 2024, your card will be charged again on April 18, 2025, and so on) unless terminated by either you or us. You can cancel at any time before the next annual payment is charged. In the event you do cancel, default or late payments will be due immediately.
If paying by credit card or debit card, you give us permission to automatically charge your credit or debit card for all fees and charges due and payable to LeAnn Austin Coaching LLC. Without any additional authorization, for which you will receive an electronic receipt. You also agree that his Company is authorized to share any payment information and instructions required to complete the payment transactions with its third-party payment service provider.
If payment is not received by the due date, you will have a five day grace period to make the payment, otherwise the One-on-One Coaching and Connection Crew Program will not continue and your access to the Membership Program, One-on-One Coaching, and all content will be terminated immediately and permanently.
If you fail to make any payment in a timely manner or voluntarily withdraw from One-on-One Coaching and the Program at any time or for any reason, you will remain fully responsible for the full cost of the One-on-One Coaching and Program and all payments in the payment plan you have chosen. You agree to reimburse the Company for all collection and/or legal fees and expenses necessitated by lateness or default in the Program.
Your satisfaction with the One-on-One Coaching and the Program is very important to us. However, due to the nature of the Program and content that can’t be “returned”, there is a no refund policy. We do not give partial month refunds, partial refunds on annual payments, or refunds of any kind.
If, in the Company’s sole right and discretion, you persist with behaviors or actions that violate these Terms, the Company may terminate your access and participation in the Program without notice and without refund.
Since there is a clear and explicit Refund Policy in these TOU that you have agreed to prior to completing the purchase of the Program, we do not tolerate or accept any type of chargeback threat or actual chargeback from your credit card company or payment processor. If a charge back is placed on a purchase, or we receive a chargeback threat during or after your purchase, we reserve the right to report the incident to all three credit reporting agencies and to any other entity for inclusion in any chargeback database or for listing as a delinquent account, which could have a negative impact on your credit report score. The information reported will include your name, email address, order date, order amount, and billing address. Chargeback abusers wishing to be removed from the database shall make the payment for the amount of the chargeback.Community Guidelines
The Connection Crew community and one-on-one coaching is a safe a judgment-free space for connection, conversation, learning and growth. It is expected that all participants will treat one another with respect while bringing encouragement and consideration to all participants.
This Program promotes diversity amongst its members. We encourage members to connect with one another and to learn about one another’s background, interests, and points of view. This company does not tolerate nor support any member’s discriminatory speech, hate speech, comments or actions against another member based on their sex, gender, age, ethnicity, race, religion, socio-economic status, disability, or other labels.
The Company does its best to create a safe and welcoming space for all members, however, we can’t guarantee that all members will follow these guidelines. LeAnn Austin Coaching LLC shall not be held liable for any member’s comments, actions, posts, content, or materials that result in another member’s trauma or discomfort.
This Program creates a safe space for all members to be seen, respected, and heard. We encourage members to engage in respectful dialogue with one another. This Company does not support nor tolerate any disrespectful actions or comments, which include, but are not limited to hate speech, discriminatory comments, physical, or mental or emotional abuse. Each member must demonstrate respect towards one another.
Luxurious 3 Month Coaching Program (Connection Crew Membership & Voxer or Marco Polo access)
Luxurious One-on-One Coaching is a 3 month commitment. When registering for this program, your payment of $1500 will be due. The recurring 3 month payment of $1500 will be charged to your card on the same calendar day every 3 months (for example, you join on February 20, your card will be charged again on May 20), unless terminated by either you or us. You can cancel at any time before the next 3 month payment is charged. In the event you do cancel, default or late payments will be due immediately.
If paying by credit card or debit card, you give us permission to automatically charge your credit or debit card for all fees and charges due and payable to LeAnn Austin Coaching LLC. Without any additional authorization, for which you will receive an electronic receipt. You also agree that his Company is authorized to share any payment information and instructions required to complete the payment transactions with its third-party payment service provider.
If payment is not received by the due date, you will have a five day grace period to make the payment, otherwise the One-on-One Coaching and Connection Crew Program will not continue and your access to the Membership Program, One-on-One Coaching, and all content will be terminated immediately and permanently.
If you fail to make any payment in a timely manner or voluntarily withdraw from One-on-One Coaching and the Program at any time or for any reason, you will remain fully responsible for the full cost of the One-on-One Coaching and Program and all payments in the payment plan you have chosen. You agree to reimburse the Company for all collection and/or legal fees and expenses necessitated by lateness or default in the Program.
Your satisfaction with the One-on-One Coaching and the Program is very important to us. However, due to the nature of the Program and content that can’t be “returned”, there is a no refund policy. We do not give partial month refunds, partial refunds on annual payments, or refunds of any kind.
If, in the Company’s sole right and discretion, you persist with behaviors or actions that violate these Terms, the Company may terminate your access and participation in the Program without notice and without refund.
Since there is a clear and explicit Refund Policy in these TOU that you have agreed to prior to completing the purchase of the Program, we do not tolerate or accept any type of chargeback threat or actual chargeback from your credit card company or payment processor. If a charge back is placed on a purchase, or we receive a chargeback threat during or after your purchase, we reserve the right to report the incident to all three credit reporting agencies and to any other entity for inclusion in any chargeback database or for listing as a delinquent account, which could have a negative impact on your credit report score. The information reported will include your name, email address, order date, order amount, and billing address. Chargeback abusers wishing to be removed from the database shall make the payment for the amount of the chargeback.
Community Guidelines
The Connection Crew community and one-on-one coaching is a safe a judgment-free space for connection, conversation, learning and growth. It is expected that all participants will treat one another with respect while bringing encouragement and consideration to all participants.
This Program promotes diversity amongst its members. We encourage members to connect with one another and to learn about one another’s background, interests, and points of view. This company does not tolerate nor support any member’s discriminatory speech, hate speech, comments or actions against another member based on their sex, gender, age, ethnicity, race, religion, socio-economic status, disability, or other labels.
The Company does its best to create a safe and welcoming space for all members, however, we can’t guarantee that all members will follow these guidelines. LeAnn Austin Coaching LLC shall not be held liable for any member’s comments, actions, posts, content, or materials that result in another member’s trauma or discomfort.
This Program creates a safe space for all members to be seen, respected, and heard. We encourage members to engage in respectful dialogue with one another. This Company does not support nor tolerate any disrespectful actions or comments, which include, but are not limited to hate speech, discriminatory comments, physical, or mental or emotional abuse. Each member must demonstrate respect towards one another.
Confidentiality
LeAnn Austin Coaching LLC is not legally bound to keep your information confidential. However, the company agrees to keep all information about your membership confidential except for use in testimonials or marketing, or when disclosure is required by law, for example, if a court issues a subpoena for the information, or if you threaten to harm yourself or others. You acknowledge that your communications with the company are not covered by any doctor-patient privilege.
You may use a screen or pseudonym instead of your actual name, or remain anonymous, for your participation in group coaching sessions and public posts on the company website and in third-party forums operated by the company.
You agree that the company will not be liable for the disclosure of any of your information by another program participant. You agree to keep all information you learn about other program participants, their businesses (including their intellectual property), or clients, strictly confidential except in the very rare circumstance where disclosure is required by law.
The Company will record coaching calls and share them in the Program. You agree you will not share any recorded coaching calls or third-party forum postings outside the private member areas of the Company’s website, or any third-party forums operated by the Company. This will be grounds for immediate termination of your access to the Program and content.
Username and Password
To access the Connection Crew Program, you will need a username and password. You agree to keep your username and password confidential and to not share it with anyone outside of those living within your household. When registering for this program, or any service or product, you agree to provide true, accurate, current, and complete information about yourself. If the company has reasonable grounds to suspect that you have provided false information, shared your username and password with anyone living outside your household, or forwarded any non-public material from the Program to any other person, the company has the right to terminate your account and refuse current and future use of the Program or content without a refund.
Intellectual Property Rights
a. Access to Connection Crew Program Content
When enrolling in the Connection Crew membership program, you will gain access to content, some available to download. The Company makes no guarantee that it will maintain recordings of coaching calls or other content for any particular time period.
When your membership is terminated, you will not have any access to the membership site or any content posted there after the end of the current billing term.
b. Ownership of Content
The Program and its original content, features and functionality are and will remain the exclusive property of LeAnn Austin Coaching LLC and its licensors. The Program is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of LeAnn Austin Coaching LLC.
c. Use of Communication Services
The site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public or within a group (“Communication Services”). You agree to use the Communication Services only to post, send, and receive messages and material that are proper and related to the particular Communication Service. As an example, and not as a limitation, you agree you will not:
-Defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
-Publish, post, upload, distribute, or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful topic, name, material, or information.
-Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights or have received all necessary consents.
-Upload files containing viruses, corrupted files, or any other similar software or programs that may damage the operation of the Site or another’s computer.
-Advertise or offer to sell or buy any goods or services for any business purpose.
-Conduct or forward surveys, contests, pyramid schemes, or chain letters.
-Falsify or delete any author attributions, legal, or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
-Restrict or inhibit any other user from using and enjoying the Communication Services.
-Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
-Collect information about others, including email addresses, without their consent.
-Violate any applicable laws or regulations.
Note that we have no obligation to monitor the Communication Services. However, we reserve the right to review all activity and materials related to the Communication Services and to stop the activity and remove any materials at any time, for any reason, without notice to you. We also reserve the right to terminate your access to any or all of the Communication Services at any time without notice and for any reason.
We reserve the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process, or governmental request. We will not be liable to you for any loss you may incur as a result of our taking any action relating to removal, editing, or disclosure to regulatory bodies or law enforcement, nor for the actions or inactions of other users, including anything contained in your or any third party’s contributions. You agree to indemnify us for any cost, expenses, damages, or liabilities we incur due to your use of the site or any of your contributions.
Links to other Web Sites
Our Program may contain links to third-party websites or services that are not owned or controlled by LeAnn Austin Coaching LLC. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
You agree and acknowledge that LeAnn Austin Coaching LLC will not be responsible or liable, directly or indirectly, for any damage or loss caused, alleged to be caused by, or in connection with use of or reliance on any such content, goods or services available on or through such third
party websites or services.
Indemnification
You agree to defend, indemnify and hold harmless LeAnn Austin Coaching LLC and its licensee and licensors, and their employees and contractors from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses resulting from or arising out of your use and access of the Program or a breach of these terms.
Disclaimer
LeAnn Austin Coaching LLC, its subsidiaries, affiliates, and its licensors do not warrant that:
-the Program will function uninterrupted, secure, or available at any particular time or location
-any errors or defects will be corrected
-the Program is free of viruses or other harmful components
-the results of using the Program will meet your requirements
Contact Us
If you have any questions about these Terms, please contact us by email: lovinme@leann.jennielakenan.com
